Privacy Policy

1. Introduction

Welcome to Chhalon Bahar. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Create an Account: Name, email address, and phone number.

  • Make a Purchase: Delivery address and billing information.

  • Contact Us: Information provided during customer support interactions.

  • Automated Data: IP addresses, browser types, and cookies to improve your shopping experience.

3. How We Use Your Information

Your data is used solely to provide a seamless experience:

  • Order Fulfillment: To process and deliver your premium spices to your doorstep.

  • Communication: To send order updates, shipping notifications, and promotional offers (only if you opt-in).

  • Payment Security: We do not store your full card or mobile banking details. Payments are processed securely through authorized gateways (bKash, Nagad, etc.).

4. Data Protection & Security

We implement high-level security measures to protect your personal data.

  • SSL Encryption: All sensitive data transmitted through our site is encrypted.

  • Limited Access: Only authorized employees involved in fulfillment or support have access to your personal details.

  • No Third-Party Selling: We strictly do not sell, rent, or trade your personal information to third-party marketing companies.

5. Cookies and Tracking

We use cookies to:

  • Keep track of items in your Shopping Cart.

  • Understand your preferences based on previous site activity.

  • Improve site functionality and premium user experience.

  • You can choose to disable cookies through your browser settings, though some site features may not function correctly.

6. Your Rights

As a valued customer, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update or correct inaccurate information (e.g., a change of address).

  • Deletion: Request that we delete your account and personal data from our systems.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a new “Last Updated” date.

8. Contact Us

If you have any questions or concerns regarding your privacy, please reach out to us:

  • Address: Meghna B/3, Dariapara, Sylhet 3100, Bangladesh

  • Phone: +880 1339 523 437

  • Email: privacy@chhalonbahar.com

How to add this to your Woodmart site:

  1. Create Page: Go to Pages > Add New and name it “Privacy Policy”.

  2. Paste Content: Use the text above.

  3. Style with Elementor: Use your Coffee (#402714) for headings and Orange (rgb(183, 94, 42)) for bullet points or links to keep it visually consistent.

  4. Assign Page: In WordPress, go to Settings > Privacy and select this page as your official Privacy Policy.